The meeting was over, and I returned to my office feeling extremely satisfied with the results. Then I heard a knock on the door and looked up to see a co-worker who had come to gently set me straight.
As it turned out, what I thought had been a successful meeting regarding a major decision instead had left others confused about my thinking and concerned about what was ahead. I thought I had done a great job of communicating and inspiring, only to learn I hadn’t taken the time to provide some much-needed context. In my eagerness to drive the decision, I had left out valuable details to earn buy-in.
We’ve all had situations when our self-awareness gets lost in self-denial, Or in my case, lost in my own POV. Realistic self-assessment is incredibly difficult. We’re either too easy or too hard on ourselves, and neither is good.
Either way, we are not leading at our best and those around us suffer as a result.
The biggest problem: Getting feedback
It takes hard work to strike the right balance and have a fair appraisal of ourselves so we can play to our strengths while continually striving to improve our weaknesses.
The biggest problem is we often don’t get the feedback we need to inform our self-perceptions. It’s challenging for others to tell the truth or share less than flattering observations with us, especially if we’re in a position of power. We often don’t get accurate, honest comments about how our words, actions and intentions are perceived.
One of the best ways to gain regular, meaningful feedback is to put together a personal board of directors – a team of mentors who will tell it like it is when we need to hear it most.
Wendy Davidson, the president of U.S. Specialty Channels for the Kellogg Company, introduced this idea to me several years ago, because she believes her personal board has been invaluable to her highly successful career. I couldn’t agree more.
Benefits of a personal board of directors
Consider some of the countless ways a personal board can advance your career. They can:
How to form your board
The concept of a personal board of directors isn’t new, and most leaders I know see it as a great idea. But many never give the time and energy it takes to form and take advantage of such a board. So, how do you actually pull it off? It’s not as hard as it seems, but it does require a bit of thinking and planning. I’ve mapped out a simple process with these three steps to establishing a personal board of directors:
1. Assess your biggest needs
Start by listing off your five biggest challenges/needs — things that are potentially holding you back in your career or impacting your work/life balance. Some examples:
If it helps, turn these challenges into simple “goal statements,” such as:
2. Identify prospects
Once you have a better sense of your needs, think about who could help you most. Consider asking people who:
List each prospect’s name, organization, area of expertise, and which one or more of your five goals can they help you with. Make sure you have current contact information for each prospect.
Make as long a list as you like, but an ideal personal board has 3-5 members. You’ll need more prospects since everyone may not be able to help.
3. Make the ask
Once you have your list, take some time to write a short script or a few bullet points to guide your conversation so you can articulate your thinking clearly and succinctly when you call each prospect.
For example, you’ll want to explain why you are forming a personal board of directors, what is involved if someone agrees to join and how each person could help you with one or more of your five opportunities for growth.
Here’s an example of what you could say and why you need to say it:
Start with your top prospects and work your way through your list, ensuring that you create a board with diverse strengths and expertise. Make notes of the feedback you receive to help shape how you bring your board to life and what their preferences might be for how you engage with them. Even prospects who cannot take the time to join your board now will likely have some advice for you.
TIP: Don’t fear ‘the ask’
One piece of advice Wendy shared with me is not to be afraid to ask. Many times, we worry that asking for help is a burden to others. Wendy reminded me that looking to others for advice can be a compliment. You’re saying, “You have something that I can learn from, and I’d like you to be a part of my career moving forward.”
Next steps
A few suggestions on next steps:
If you want to take a deeper dive on this topic – to hear the full story about how and why Wendy created her board, and how she used this throughout her career – read Chapter 3 in my book, Leading Through the Turn.
I am proud to say Wendy is on my personal board of directors, and I am on hers. Her impact on my leadership journey has been profound, and it is an honor to help her whenever I can. Imagine how your personal board of directors will impact the trajectory of your career. Don’t be afraid to ask!